Troubleshooting
Common issues and solutions for Cosmic Code products.
Script Not Working
If a script isn't responding, try these steps in order:
1. Ensure notecard config is correct.
2. Reset the script. (right-click → Edit → Contents → Reset Script)
3. Check for error messages in chat.
4. Ensure proper documenation has been followed.
5. Verify land allows script execution.
6. Try re-rezzing the object.
2. Reset the script. (right-click → Edit → Contents → Reset Script)
3. Check for error messages in chat.
4. Ensure proper documenation has been followed.
5. Verify land allows script execution.
6. Try re-rezzing the object.
When All Else Fails
Last resort troubleshooting steps:
1. Complete Reset: Delete and re-rez all objects.
2. Fresh Install: Re-download from marketplace.
3. Different Location: Test in a different region.
4. Different Avatar: Test with an alt account.
5. Contact Support: Provide detailed problem description.
1. Complete Reset: Delete and re-rez all objects.
2. Fresh Install: Re-download from marketplace.
3. Different Location: Test in a different region.
4. Different Avatar: Test with an alt account.
5. Contact Support: Provide detailed problem description.
Get Additional Help
If these troubleshooting steps don't resolve your issue, our support team is ready to help with personalized assistance.
Get Live Support
Submit Support Ticket